Privacy Notice
Relativity6, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Notice describes how we collect, use, store, and share information when you visit our website, query our APIs, or use the Marvin AI Underwriting Workbench (collectively, the "Services").
1. Information We Collect
We collect information necessary to deliver, secure, and improve our risk intelligence services. This includes:
- Account Information: Your name, business email address, company name, login credentials, and phone number when you register for an account or book a demo.
- Underwriting Inputs: Business details, LOBs, policy files, tax IDs, and underwriting notes that you input or upload to the Marvin Workbench to query risk signals.
- Usage Data: Timestamps, queries processed, search filters, and API call logs, which help us measure processing speeds (such as our 4m 12s book scan speed) and maintain system reliability.
- Device Information: IP address, browser type, operating system, and referral headers collected automatically via cookies or similar logging tools.
2. How We Use Your Information
We process your information to fulfill our service agreements, comply with regulations, and support underwriter workflows. Specifically, we use it to:
- Generate class classification alerts, premium delta audits, and risk snapshots;
- Provide cited sources (like OSHA inspections or FMCSA records) linked directly in the workbench;
- Authenticate users via single sign-on (SSO) and maintain secure audit logs;
- Provide customer support and respond to requests.
We will never sell your personal information or underwriting inputs to third parties, nor do we share them with other carriers for competitive purposes.
3. How We Share Information
We do not share your proprietary User Data or personal details except in the following limited circumstances:
- With Third-Party Data Partners: To retrieve classification details or verify records (e.g., verifying OSHA, DOT, or state corporation filings), we query authorized databases using the business identifiers you provide. These queries are encrypted and bound by strict confidentiality terms.
- With Secure Subprocessors: We use cloud infrastructure providers (like AWS) to host and process data. All subprocessors are vetted and SOC 2 certified.
- For Legal Compliance: We may disclose information if required to do so by law, subpoena, or to protect the safety and security of our platform and users.
4. Data Security and SOC 2
We maintain a comprehensive security program designed to protect your data. Key measures include:
- Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256.
- SOC 2 Compliance: Our systems and controls are audited annually by independent firms to verify SOC 2 Type II compliance.
- Access Control: Underwriter notes and query histories are private by default and access is strictly restricted to authorized members of your team based on roles you define.
5. Data Retention
We retain your account and usage data only as long as necessary to provide the Services, fulfill contract obligations, or comply with legal requirements. If you terminate your subscription, we will delete or anonymize your data in accordance with our contract terms and standard retention schedules.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal information. You can manage your account settings directly in the Marvin Workbench or contact us at privacy@relativity6.com to exercise these rights.
7. Contact Us
If you have any questions or concerns about this Privacy Notice, please contact us at:
Relativity6, Inc.
Attn: Privacy Team
Email: privacy@relativity6.com